Previous Work


Previous Work

  • Engaging trusts to develop a service improvement culture and improve performance
  • Introducing statistical process control into many parts of the NHS
  • Training, supporting, facilitating and challenging clinical and managerial staff to deliver service improvements for their patients
  • Undertaking many forms of PPI work since 1991 including introduction of the discovery interview technique
  • Organising large group events for several hundred people
  • Delivering and moderating educational programmes for professional accreditation
  • Producing a ‘Research Guide’ which sold nationally and internationally to health and academic institutions
  • Coaching NHS managerial staff as part of their personal development
  • Setting up clinical networks to deliver improvements in patient care

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